Monday, 4 February 2013

What the Francis Report Should say about the NHS #midstaffs

This document about the culture Netflix are trying to develop in their company was dubbed as the most important document to come out of the Valley for years.

As I read these slides with admiration and frankly envy, I could not help but think of the NHS and the imminent publication of the recommendations of Robert Francis QC following his investigations of the extraordinarily horrible events that took place at Stafford Hospital over many years and which supposed regulators just ignored.
Events like this result from a top heavy service which often acts as if it despises its most valuable asset  - its employees.  I just hope that the response is not just another exercise in central command and control.
hat-tip to @88andre (Andre Chow)  for the Netflix slides.

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